Social Housing Regulatory Authority (SHRA) Tenant Liaison Officer Internship 2026

The Social Housing Regulatory Authority (SHRA) is offering an exciting internship opportunity for unemployed South African graduates. This programme aims to provide valuable workplace experience in the property management sector. If you are a recent graduate looking to build your career, this Tenant Liaison Officer Internship in Cape Town might be for you.

Application Closing Date: 15 September 2026
Location: Cape Town, Western Cape, South Africa
Programme Duration: 24 months
Stipend: Not specified
Minimum Qualification: Relevant qualification in Built Environment (Property/Rental Management)
Opportunity Type: Internship

About the SHRA Tenant Liaison Officer Internship

The Social Housing Regulatory Authority (SHRA) is offering a two-year internship programme designed to equip unemployed young graduates with practical skills and experience. This internship focuses on the role of a Tenant Liaison Officer, providing exposure to various aspects of housing complex management. The programme is specifically for graduates from universities and universities of technology.

This opportunity is ideal for individuals seeking to gain hands-on experience in property management, tenant relations, and administrative duties within a social housing environment. The goal is to bridge the gap between academic learning and professional practice.

About the Social Housing Regulatory Authority (SHRA)

The Social Housing Regulatory Authority (SHRA) is a government entity responsible for regulating and developing the social housing sector in South Africa. It aims to provide safe, affordable, and quality housing solutions for low-income households. SHRA plays a key role in overseeing social housing institutions and ensuring compliance with industry standards.

Available Internship Opportunities

This internship specifically focuses on the role of a Tenant Liaison Officer.

What the Internship Offers

Successful candidates will gain exposure to a wide range of responsibilities within a housing complex. This includes practical experience in:

• Marketing of housing units
• Pre-take-on assessments and unit handovers
• Record keeping and accounts management
• Debt collection processes
• Lease agreement management
• Tenant relations and communication
• Handling maintenance queries
• General office administration
• Providing welfare advice and support to tenants

Programme Duration and Location

This internship programme runs for a period of 24 months. The placement for this opportunity is in Cape Town, Western Cape, South Africa.

Minimum Requirements

Applicants must meet the following criteria to be considered for this internship:

• Be a South African citizen.
• Be under the age of 35.
• Have completed Grade 12 (Matric).
• Possess a relevant qualification in the Built Environment, such as building, property, or rental management.
• Be computer literate.
• Be unemployed.

Competencies Required

The ideal candidate should possess the following skills and attributes:

• Good communication skills
• Facilitation abilities
• Customer service orientation
• Teamwork skills
• Emotional control
• Interpersonal skills
• Attention to detail
• Adaptability
• Flexibility

Who Should Apply?

This internship is best suited for unemployed South African graduates under the age of 35 who have a qualification in property or rental management. If you are looking to gain practical experience in managing housing complexes, supporting tenants, and handling administrative tasks, this role offers a great learning opportunity. It is for individuals who are organised, detail-oriented, and possess strong interpersonal skills.

Required Documents

Applicants are required to prepare and submit the following documents:

• Completed SHRA application form.
• Certified copy of your South African ID.
• Certified copies of your relevant qualifications.
• A comprehensive CV.
• Proof of residential address.

Please ensure that only document files are submitted, not pictures of documents. Applications missing any of the required supporting documents will not be considered.

How to Apply

Interested applicants must first download and complete the SHRA application form. This can be found on the SHRA vacancies page.

Click here to download the SHRA application form and view vacancies

Once completed, submit the application form along with all supporting documents via email to:

tlointern@pcpconsultancy.co.za

Ensure your application is submitted on or before the closing date.

Important Application Notes

The internship programme has a duration of 24 months. Candidates who do not receive feedback from SHRA within 90 days after the closing date should consider their applications unsuccessful. SHRA reserves the right not to make an appointment. By submitting an application, candidates consent to qualification and criminal background checks, which may also include employment history, credit checks, and reference verification.

Closing Date

The closing date for applications is 15 September 2026. Late applications will not be considered.

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