Givaudan Customer Care Learnerships 2026/2027: Gain Experience in Johannesburg

Givaudan is looking for enthusiastic individuals to join their Customer Care Learnership Programme in Johannesburg for 2026/2027. This opportunity is ideal for those with Grade 12 who are interested in customer service, order processing, and logistics.

Application Closing Date: Not specified
Location: Johannesburg, Gauteng, South Africa
Programme Duration: Not specified
Stipend: Not specified
Minimum Qualification: Grade 12 / High School / Secondary Education
Opportunity Type: Learnership

About the Givaudan Customer Care Learnership

The Givaudan Customer Care Learnership Programme is designed to provide hands-on experience in managing customer interactions and order fulfillment. This learnership focuses on the critical link between customers, operations, and sales teams, ensuring that customer orders are processed efficiently from start to finish. You will gain practical exposure to various aspects of customer care, including order management, inventory coordination, shipping documentation, and building strong customer relationships.

The primary goal of this learnership is to equip participants with the skills needed to handle sales orders, support customers and affiliates, and coordinate effectively with internal teams. It emphasizes efficient service delivery and helps resolve customer-related issues promptly. This program offers a structured learning environment within a leading global company in the flavour and fragrance industry.

About Givaudan

Givaudan is a global leader in the creation of flavours and fragrances. With a history of innovation, the company develops and manufactures scents and tastes for a wide range of consumer products, from food and beverages to fine fragrances and personal care items. Givaudan operates worldwide, bringing unique sensory experiences to consumers through its commitment to quality, creativity, and sustainability.

Available Learnership Opportunities

This learnership focuses specifically on the Customer Care function within Givaudan.

What the Learnership Offers

Successful candidates will gain valuable workplace experience and training in a dynamic customer service environment. The program aims to develop skills in:

• Managing the full sales order process, from order receipt to shipment.
• Providing support to assigned customers and internal sales teams.
• Coordinating with operations and logistics for timely deliveries.
• Interpreting customer schedules and prioritizing orders.
• Resolving customer issues and complaints effectively.
• Understanding and managing international order requirements.
• Preparing necessary shipping documentation and invoices.
• Processing customer returns and notifications.
• Maintaining accurate customer records and updating specific information.
• Gaining exposure to inventory management and demand planning coordination.

Programme Duration and Location

The learnership will take place in Johannesburg, Gauteng, South Africa. The specific duration of the programme was not provided.

Minimum Requirements

To be considered for this learnership, applicants must meet the following minimum requirement:

• Grade 12 / High School / Secondary Education.

Preferred Qualifications

While not mandatory, an Associate Degree or a University Degree will be advantageous for applicants.

Advantageous Experience

Candidates with the following experience will have an advantage:

• 1 to 2 years of experience in a customer-facing role.
• Previous experience within the industry.

Skills and Competencies Required

Applicants should possess a range of skills and competencies, including:

• Good interpersonal and communication skills.
• Customer relationship management abilities.
• Basic knowledge of SAP and order entry systems.
• Familiarity with basic inventory management.
• Proficiency in Microsoft Office Suite.
• Basic negotiation skills.
• Understanding of Incoterms and shipping terminology.

Who Should Apply?

This learnership is well-suited for individuals who are interested in building a career in Customer Service, Customer Care, Sales Administration, Logistics, Supply Chain, Order Management, or Export and Shipping Administration. If you are a motivated individual with a Grade 12 certificate looking to gain practical experience in a global company, this opportunity could be a great starting point for your career.

Required Documents

While specific documents were not listed, applicants should prepare the following common application documents:

• Updated Curriculum Vitae (CV).
• Certified copy of your South African ID document.
• Certified copy of your Grade 12 certificate.
• Certified copies of any other relevant qualifications.
• Proof of residence.

Ensure all documents are certified and up-to-date before submitting your application.

How to Apply

Applications for the Givaudan Customer Care Learnerships 2026/2027 must be submitted online through the official Givaudan careers portal.

Click here to apply for Givaudan Customer Care Learnerships 2026 / 2027

Please complete the online application form carefully, ensuring all information provided is accurate and complete before submitting.

Important Application Information

Applicants should ensure the following:

• They meet the minimum Grade 12 requirement.
• Their CV is current and details relevant experience.
• Contact details provided are accurate.
• Any customer service or industry experience is clearly highlighted.
• Knowledge of SAP, Microsoft Office, logistics, or shipping is included if applicable.
• The online application is filled out completely.

Closing Date

The closing date for this learnership was not specified. Applicants are encouraged to apply as soon as possible to ensure their application is considered while the opportunity is still open.

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